Field Service Technician (Northern Alberta)

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Job Title:
Field Service Technician (Northern Alberta)
Job Type:
Permanent Full Time
City, Province, Location:
Valley View, Alberta, Customer Sites & Home Office

Who we are?

At Vantage, we take precision agriculture products from trusted brands like Trimble and combine them to create solutions for every day farming activities. These solutions benefit growers by improving efficiency and reducing operator fatigue in addition to optimizing resources like fuel, seed, fertilizer, and water. Whether it’s precision planting, variable rate irrigation, or harvest yield monitoring; we have a solution for improving efficiency on your operation.

Position Summary

Most of your day involves visiting customer sites to set up systems and install them on machines and providing end-customer training for Trimble’s precision agriculture products. Every day is different!

We’re looking for someone with the knack and drive to find solutions. You don’t shy away from challenge; in fact, you’re motivated by it! You feel a sense of accomplishment when you’ve solved your customers’ machine or software issues.

You don’t need experience with precision agricultural technology – but you do need to have the right attitude and willingness to learn.

This isn’t a regular 9-5 job. During our peak seasons (April 1-June 1 and August 1-November 1) your days will be longer than a typical 8-hour workday. You understand that you may need to put in extra hours to get the job done. After all, your biggest motivator is to make sure your customer is satisfied.

We're looking for one person to cover Northern Alberta.

In this role, you will...

• Install, configure, customize, develop, train, and provide support
• Provide product technical support to our clients
• Develop and think of “out of the box” solutions to help end users
• Develop customized solutions tailored to our customers’ needs
• Conduct product demonstrations of the features and benefits combined with solutions
• Evaluate customers’ skills, needs and build productive long lasting relationships
• Maintain and expand service database within your assigned territory
• Attend sales calls with Account Managers and Sales Professionals
• Conduct product training in a classroom environment
• Help create product related instructional programs
• Develop and maintain product educational materials
• Help develop technical support documentation
• Travel around Northern AB (the core territory is the Peace Country) 80% (or more) of the time
• Other duties as assigned

About you...

• Self-motivated and driven
• Ability to listen to customers and identify key drivers for change
• Strong communication, negotiation and interpersonal skills
• Technical aptitude and a commitment to continued skills development on Precision Ag products and services
• Ability to influence prospects through business insights and confidence
• Able to travel on day trips 80% (or more) of the time throughout your territory
• Must have a valid driver’s license and clean record

Bonus points

• An excellent understanding of Agricultural products, Trimble Agricultural Software, or relevant industry expertise

Why choose Vantage?

Vantage offers a competitive compensation package, Flexible health and dental benefits, and more. With us, you will have unbeatable career potential in an industry-leading organization consistently expanding its horizons through ongoing acquisitions of businesses and new products.We are unique, innovative, and always deliver to our customers, so it only stands to reason that we want unique, innovative, and service-oriented individuals on our team – that’s where you come in. If you identify with the opportunities and challenges of this role and want to discuss what you bring to the table, apply today and pursue excellence with Vantage, your way.Vantage is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.